Privacy policy
This Privacy Policy describes how Club Fun (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from clubfun.co (the “Site”).
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or submit a design inquiry.
Device Information
- Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, perform analytics on Site usage to optimize user experience, and screen orders for potential risk or fraud.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order & Inquiry Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card details), email address, phone number, and project/brief details submitted via inquiry forms.
- Purpose of collection: To provide products or services to you, fulfill orders, process payment details, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for fraud, and provide information or marketing in line with your preferences.
- Source of collection: Collected directly from you when placed through our store, checkout, or contact forms.
2. SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- Analytics & Marketing Tools: We use Google Analytics and Meta (Facebook) Pixel to help us understand how our customers use the Site and to run targeted advertising campaigns. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or to otherwise protect our legal rights.
3. OVERSEAS DATA TRANSFERS
Our business is located in Queensland, Australia. However, our primary digital infrastructure, web hosting (Shopify), and processing providers operate globally, primarily in the United States, Canada, and European Union member states. When you access the Site or place an order, your personal information may be transferred across international borders for storage and processing.
4. BEHAVIOURAL ADVERTISING & DIRECT MARKETING
We use your Personal Information to provide you with targeted communications, promotions, or marketing messages we believe may interest you.
You can opt out of targeted advertising at any time using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Digital Advertising Alliance Opt-Out: http://optout.aboutads.info
5. YOUR RIGHTS (AUSTRALIA & GLOBAL)
Australian Residents
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), you have the right to:
- Request access to the personal information we hold about you. Request that your personal information be corrected or updated if it is inaccurate or out of date.
- Make a privacy-related complaint if you believe we have breached your privacy rights.
European / UK Residents (GDPR)
If you are a resident of the European Economic Area or United Kingdom, you have the right to access, port, correct, update, or erase your Personal Information. You may also object to or restrict processing.
To exercise any of these rights, please contact us using the contact details in Section 10 below.
6. COOKIES
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media cookies to optimize your experience on our Site and to provide our services. You can control and manage cookies through your browser settings. Please note that blocking cookies may affect how the Site functions.
7. DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
8. DATA RETENTION
When you place an order or submit a design inquiry through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
9. MINORS
The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
10. CONTACT US & COMPLAINTS
For more information about our privacy practices, if you have questions, or if you would like to make a privacy complaint, please contact us at:
Club Fun
Parcel Locker 40
Chermside QLD 4032
If you are not satisfied with our response to a privacy complaint, Australian residents may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.